Shipping & returns

Placeholder content. Needs proper legal review before launch (plan §18) — the return-window wording specifically needs to match South Africa’s Consumer Protection Act cooling-off period accurately (plan §10).

We currently ship within South Africa only, from Pretoria (plan §3). Shipping cost is calculated at checkout based on your delivery address and the courier used — not a flat fee (plan §12).

Some items are made to order rather than shipped from stock — the product page always shows which, and an estimated lead time, before you check out.

To start a return or report a problem with an order, contact us via the contact page.